{"id":2428,"date":"2018-06-05T16:44:00","date_gmt":"2018-06-05T07:44:00","guid":{"rendered":"http:\/\/15.164.218.59\/blog\/?p=2428"},"modified":"2020-09-04T17:33:34","modified_gmt":"2020-09-04T08:33:34","slug":"ux-%eb%94%94%ec%9e%90%ec%9d%b8-%ea%b0%9c%ec%84%a0%ec%9d%84-%ec%9c%84%ed%95%b4-%ea%b5%ac%ea%b8%80%ec%9d%b4-%ec%82%ac%ec%9a%a9%ec%a4%91%ec%9d%b8-%ed%94%84%eb%a0%88%ec%9e%84%ec%9b%8c%ed%81%ac%eb%93%a4","status":"publish","type":"post","link":"https:\/\/www.beusable.net\/blog\/?p=2428","title":{"rendered":"UX \ub514\uc790\uc778 \uac1c\uc120\uc744 \uc704\ud574 \uad6c\uae00\uc774 \uc0ac\uc6a9\uc911\uc778 \ud504\ub808\uc784\uc6cc\ud06c\ub4e4"},"content":{"rendered":"\n<p>\uc548\ub155\ud558\uc138\uc694 \ubdf0\uc800\ube14\uc785\ub2c8\ub2e4. \uc624\ub298\uc740 UX \ub514\uc790\uc778 \uac1c\uc120\uc744 \uc704\ud574 \uad6c\uae00(Google)\uc5d0\uc11c \uc9c1\uc811 \uace0\uc548\ud558\uace0 \ud65c\uc6a9 \uc911\uc778 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uc18c\uac1c\ud558\uace0\uc790 \ud569\ub2c8\ub2e4. \uc810\uc810 \ub354 \ub9ce\uc740 \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub4e4\uc774 \uc6f9 \uc0c1\uc5d0 \uc3df\uc544\uc838 \ub098\uc624\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub300\uaddc\ubaa8\ub85c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uce21\uc815\ud560 \uc0c8\ub85c\uc6b4 \ub3c4\uc804\uc774\uc790 \uae30\ud68c\ub77c\uace0 \ud569\ub2c8\ub2e4. \uad6c\uae00\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \uc2dc\ub300\uc5d0 \uc5b4\ub5a4 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uace0\uc548\ud558\uc5ec \ud65c\uc6a9\ud558\uace0 \uc788\uc744\uae4c\uc694? \uc624\ub298 \uae00\uc5d0\uc11c\ub294 HEART\uc640 Goals-Signals-Metrics \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uc18c\uac1c\ud569\ub2c8\ub2e4. \uc774 \ub450 \ud504\ub808\uc784\uc6cc\ud06c\ub294 Google \ub9ac\uc11c\uce58\ud300\uc758 Kerry Roddenm, Hilary Hutchinson, Xin Fu\uac00 \uace0\uc548\ud558\uc600\uc73c\uba70 CHI 2010\uc5d0\uc11c \ubc1c\ud45c\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<\/br>\n\n\n\n<div class=\"wp-block-qubely-divider qubely-block-4487d6\"><div class=\"qubely-block-divider \"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 240 40\" preserveaspectratio=\"none\"><path d=\"M3.3 22.1c-.5-.2-.9-.5-1.3-.9-.3-.2-.5-.4-.8-.6.8-.7 1.5-1.3 2.3-2 .9-.7 1.8-1.6 2.4-2.6.1-.1.1-.2 0-.3-.1-.2-.3-.2-.5-.2-1.1.5-2 1.3-2.8 2.2-.8.9-1.7 1.7-2.5 2.5l-.1.1v.1c-.1.2-.1.5.2.6.5.3.9.5 1.4.8.4.3.9.6 1.2 1 .8.7 1.7 1.3 2.6 1.8.1.1.3 0 .4-.1.2-.1.2-.3.1-.5-.8-.8-1.6-1.4-2.6-1.9z\"><\/path><path d=\"M112.3 20c-4.5-.2-9-.3-13.5-.3-2.2 0-4.5-.1-6.7 0s-4.5.2-6.7.1c-4.5 0-9-.1-13.5-.2-1.1 0-2.2 0-3.4.1-1.1.1-2.2.1-3.4.2-2.2 0-4.5 0-6.7-.1-4.5-.1-9 0-13.5-.2-2.2-.1-4.5-.1-6.7 0s-4.5.3-6.7.3c-4.5.1-9-.1-13.5-.1s-9 0-13.5.2c-.1 0-.2.1-.2.2s.1.3.2.3c4.5.1 9 .2 13.5.2s9-.1 13.5-.1c2.2 0 4.5.2 6.7.3 2.2.1 4.5 0 6.7 0 4.5-.1 9 0 13.5-.2 2.2-.1 4.5-.1 6.7-.1 1.1 0 2.2.1 3.4.2 1.1 0 2.2.1 3.4.1 4.5-.1 9-.1 13.5-.2 2.2 0 4.5 0 6.7.1s4.5.1 6.7 0c4.5 0 9-.1 13.5-.3.1 0 .2-.1.2-.2 0-.2-.1-.3-.2-.3zM239.9 20.3c-.8-.9-1.7-1.7-2.5-2.6-.8-.9-1.7-1.7-2.8-2.2h-.3c-.2.1-.2.3-.1.5.6 1.1 1.4 1.9 2.4 2.6.8.6 1.5 1.3 2.3 2-.2.2-.5.4-.8.6-.4.3-.9.6-1.3.9-.9.5-1.8 1.2-2.5 2-.1.1-.1.2-.1.4.1.2.3.2.5.2 1-.5 1.9-1 2.6-1.8.4-.4.8-.7 1.2-1 .4-.3.9-.6 1.4-.8l.1-.1c0-.3.1-.6-.1-.7z\"><\/path><path d=\"M235.7 20.2c0-.1-.1-.3-.2-.3-4.5-.1-9-.2-13.5-.2s-9 .1-13.5.1c-2.2 0-4.5-.2-6.7-.3-2.2-.1-4.5 0-6.7 0-4.5.1-9 0-13.5.2-2.2.1-4.5.1-6.7.1-1.1 0-2.2-.1-3.4-.2-1.1 0-2.2-.1-3.4-.1-4.5.1-9 .1-13.5.2-2.2 0-4.5 0-6.7-.1s-4.5-.1-6.7 0c-4.5 0-9 .1-13.5.3-.1 0-.2.1-.2.2s.1.3.2.3c4.5.2 9 .3 13.5.3 2.2 0 4.5.1 6.7 0s4.5-.2 6.7-.1c4.5 0 9 .1 13.5.2 1.1 0 2.2 0 3.4-.1 1.1-.1 2.2-.1 3.4-.2 2.2 0 4.5 0 6.7.1 4.5.1 9 0 13.5.2 2.2.1 4.5.1 6.7 0s4.5-.3 6.7-.3c4.5-.1 9 .1 13.5.1s9 0 13.5-.2c.1 0 .2-.1.2-.2zM118.3 16.1c-.4.6-.8 1.2-1.1 1.8-.4.6-.4 1.3-.8 1.9l-.9 1.8c-.3.6-.5 1.3-.7 2 0 .2 0 .4.2.5.2.2.5.1.7-.1.4-.6.7-1.2 1-1.8.3-.6.5-1.3.8-1.9.2-.6.7-1.2.9-1.9.2-.6.5-1.3.6-2 0-.2 0-.3-.2-.4-.1-.1-.4-.1-.5.1zM124.4 16.1c-.4.6-.8 1.2-1.1 1.8-.4.6-.4 1.3-.8 1.9l-.9 1.8c-.3.6-.5 1.3-.7 2 0 .2 0 .4.2.5.2.2.5.1.7-.1.4-.6.7-1.2 1-1.8.3-.6.5-1.3.8-1.9.2-.6.7-1.2.9-1.9.2-.6.5-1.3.6-2 0-.2 0-.3-.2-.4-.1-.1-.3-.1-.5.1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<\/br>\n\n\n\n<p>&#8216;\ub370\uc774\ud130 \ub4dc\ub9ac\ube10 UX&#8217;\ub77c\ub294 \ub2e8\uc5b4\uac00 \ud654\ub450\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc62c\ubc14\ub974\uac8c \ub370\uc774\ud130 \ub4dc\ub9ac\ube10 UX\ub97c \uc2e4\ucc9c\ud558\uae30 \uc704\ud574\uc11c\ub294 \uba3c\uc800 \uc62c\ubc14\ub978 \uc9c0\ud45c\ub97c \uc124\uc815\ud558\uc5ec \uc62c\ubc14\ub978 \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. PV(Page View) \uc218\ub098 UV(Unique Visitor) \ub4f1\uc758 \uae30\ubcf8 \uc9c0\ud45c\ub4e4\uc740 \uc0ac\uc774\ud2b8 \uc6b4\uc601 \ud604\ud669\uc744 \ud30c\uc545\ud558\ub294 \ub370 \ub3c4\uc6c0\ub418\uc9c0\ub9cc \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \uad00\uc810\uc5d0\uc11c \uc601\ud5a5\ub3c4\ub97c \uce21\uc815\ud558\uc9c0\ub294 \ubabb\ud569\ub2c8\ub2e4. \uc774\ub4e4 \uc9c0\ud45c\ub294 \ub108\ubb34\ub098\ub3c4 &#8216;\uae30\ubcf8\uc801&#8217;\uc774\uc790 &#8216;\uc77c\ubc18\uc801&#8217;\uc774\uc5b4\uc11c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc758 \uc9c8\uc744 \ud30c\uc545\ud560 \uc218 \uc5c6\uc73c\uba70 \uad6c\uccb4\uc801\uc778 \uc561\uc158 \ubc29\uc548\uc744 \ub3c4\ucd9c\ud574\ub0bc \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.&nbsp;<br><br>\uadf8\ub7fc \uad6c\uae00\uc5d0\uc11c\ub294 \uc5b4\ub5bb\uac8c UX\ub97c \uc815\ub7c9\uc801\uc73c\ub85c \uce21\uc815\ud558\uace0 \uc788\uc744\uae4c\uc694? \uad6c\uae00\uc5d0\uc11c\ub294 HEART\uc640 Goals-Signals-Metrics\ub77c\ub294 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \ub3c4\uc785\ud558\uc5ec \uc815\ub7c9 \ub9ac\uc11c\uce58\ub97c \uc2e4\uc2dc\ud558\uace0 \uc788\ub2e4\uace0 \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<\/br>\n<\/br>\n\n\n\n<h2><strong>HEART METRICS :<\/strong><br><strong>\uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc758 \uc9c8\uc744 \ud310\ub2e8\ud558\ub294 \ud504\ub808\uc784\uc6cc\ud06c<\/strong><\/h2>\n\n\n\n<\/br>\n\n\n\n<p>\uba3c\uc800 HEART METRICS\ub294 \uad6c\uae00\uc758 \uc218\ub9ce\uc740 \ud504\ub85c\ub355\ud2b8 \ud300\uc774 UX \uc9c0\ud45c\ub97c \uc815\uc758 \ub0b4\ub9b4 \ub54c \ud65c\uc6a9\ud558\uace0 \uc788\ub294 \ud504\ub808\uc784\uc6cc\ud06c\uc785\ub2c8\ub2e4. HEART\ub294 Happiness, Engagement, Adoption, Retention, Task Success\uc758 \uc55e\uae00\uc790\ub97c \ub530\uc11c \ub9cc\ub4e0 \uc870\uc5b4\ub85c \uac01\uac01 \uce74\ud14c\uace0\ub9ac\ubcc4\ub85c \ubd84\ub958\ub429\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" width=\"1228\" height=\"663\" src=\"http:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2020\/04\/\u1103\u1161\u110b\u116e\u11ab\u1105\u1169\u1103\u1173-2020-04-14T163956.147.png\" alt=\"\uc774\ubbf8\uc9c0 : https:\/\/www.dtelepathy.com\/ux-metrics\/#quality \uc2a4\ud06c\ub9b0\uc20f\" class=\"wp-image-2429\"\/><figcaption>\uc774\ubbf8\uc9c0 :&nbsp;https:\/\/www.dtelepathy.com\/ux-metrics\/#quality \uc2a4\ud06c\ub9b0\uc20f<\/figcaption><\/figure><\/div>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Happiness : \ud589\ubcf5<\/strong><\/h3>\n\n\n\n<p>\uc0ac\uc6a9\uc790\uc758 \ub9cc\uc871\ub3c4, \uc2dc\uac01\uc801 \ub9e4\ub825, \ub300\uaddc\ubaa8 \uace0\uac1d \ub85c\uc5f4\ud2f0\ub97c \uce21\uc815\ud560 \ub54c \ucd94\ucc9c\ud569\ub2c8\ub2e4. \uc798 \uc124\uacc4\ub41c \uc11c\ubca0\uc774\ub97c \ud1b5\ud574 \uc2dc\uac04\uc758 \uacbd\uacfc\ud568\uc5d0 \ub530\ub77c \ub3d9\uc77c\ud55c \uce21\uc815 \ud56d\ubaa9\uc744 \ucd94\uc801\ud558\uc5ec \uc0ac\uc6a9\uc790\uc758 \ubc18\uc751\uc774 \uc5b4\ub5bb\uac8c \ub2ec\ub77c\uc9c0\ub294 \uc9c0\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Engagement : \uad00\uc5ec\ub3c4<\/strong><\/h3>\n\n\n\n<p>\uc0ac\uc6a9\uc790\uc758 \uc11c\ube44\uc2a4 \uad00\uc5ec \ub808\ubca8\uc5d0 \uad00\ud55c \uc9c0\ud45c\ub97c \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc73c\ub85c \ud2b9\uc815 \uae30\uac04 \ub3d9\uc548\uc758 \uc0c1\ud638\uc791\uc6a9\uc758 \uae4a\uc774\ub3c4\ub97c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\uac00 1\uc8fc\uc77c \ub3d9\uc548 \uc11c\ube44\uc2a4\ub97c \uc774\uc6a9\ud55c \ud3c9\uade0 \ud69f\uc218, \ud558\ub8e8\uc5d0 \uc5c5\ub85c\ub4dc\ud55c \ud3c9\uade0 \uc0ac\uc9c4 \uac1c\uc218, \uacf5\uc720\uc218 \ub4f1 \uc77c\uc815 \uae30\uac04 \ub0b4\uc5d0 \uc2dc\ud589\ub41c \uc0ac\uc6a9\uc790 \uc778\ud130\ub799\uc158\uc758 \uae4a\uc774\uc640 \uac15\ub3c4, \ube48\ub3c4 \ub4f1\uc758 \ud589\ub3d9 \ud2b9\uc131\uc744&nbsp;\uce21\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Gmail \ud300\uc5d0\uc11c\ub294 1\uc8fc\uc77c \uac04\uc758 \uc0ac\uc6a9\uc790\uc758 Engagement \uc218\uc900\uc744 \ud30c\uc545\ud558\uace0 \uc788\ub2e4\uace0 \ud569\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Adoption : \ucc44\uc6a9<\/strong><\/h3>\n\n\n\n<p>\ub4a4\uc5d0\uc11c\ub3c4 \uc5b8\uae09\ud560 Retention\uacfc \ud568\uaed8 Adoption \uc9c0\ud45c\ub97c \ud65c\uc6a9\ud558\uba74 &#8216;Unique User \/ Unique Visitor&#8217;\uc5d0 \ub300\ud55c \ub354\uc6b1 \uac15\ub825\ud55c \ud1b5\ucc30\uc744 \uc5bb\uc744 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4. Adoption\uc740 \uc0c1\ud488 \uc804\uccb4 \ub610\ub294 \uc77c\ubd80 \uae30\ub2a5\uc744 &#8216;\ucc98\uc74c&#8217;\uc73c\ub85c \uc0ac\uc6a9\ud558\ub294 \uc0ac\uc6a9\uc790\uc5d0 \uad00\ud55c \uc9c0\ud45c\ub97c \ub9d0\ud558\uba70 7\uc77c\uac04 \uc2e0\uaddc \uc5b4\uce74\uc6b4\ud2b8\uc218, \ud65c\uc131\uc790\uc218 \ub4f1\uc744 \uc608\ub85c \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5bc\ub9c8\ub098, \uc5b4\ub290 \uc815\ub3c4\uc758 \uc18d\ub3c4\ub85c \uc11c\ube44\uc2a4\uac00 \uc0ac\uc6a9\uc790\uc5d0 \uae30\ubc18\ud558\uc5ec \uc131\uc7a5\ud558\uc600\ub294\uc9c0, \uc548\uc815\ud654\ub418\uc5b4\uac00\uace0 \uc788\ub294\uc9c0\ub97c \ud310\ub2e8\ud560 \uc218 \uc788\uc73c\uba70 \uc2e0\uaddc \uc11c\ube44\uc2a4\ub098 \ub9ac\ub274\uc5bc \uc2dc\uc5d0 \uc720\uc6a9\ud569\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Retention : \uc9c0\uc18d<\/strong><\/h3>\n\n\n\n<p>Retention\uc740 \ub9d0 \uadf8\ub300\ub85c \uc7ac\uc0ac\uc6a9\uc790\uc785\ub2c8\ub2e4. \ud2b9\uc815 \uae30\uac04 \ub3d9\uc548 \uc5bc\ub9c8\ub098 \uc0ac\uc6a9\uc790\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c \ub610\ub294 \ubc18\ubcf5\uc801\uc73c\ub85c \uc11c\ube44\uc2a4\ub97c \ud65c\uc6a9\ud558\uace0 \uc788\ub294\uc9c0\ub97c \uc758\ubbf8\ud558\uba70 &#8216;\uc11c\ube44\uc2a4 \uc774\uc6a9\uc744 \uadf8\ub9cc\ub454 \uc0ac\ub78c\uc758 \ube44\uc728&#8217;\uc774\ub098 &#8216;Active Users&#8217; \ub4f1\uc744 \uc9c0\ud45c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Task Success : \ud0dc\uc2a4\ud06c \uc131\uacf5<\/strong><\/h3>\n\n\n\n<p>\ud0dc\uc2a4\ud06c \uc131\uacf5\uc740 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc0c1\uc758 \uc804\ud1b5\uc801\uc778 \ud589\ub3d9 \ucc99\ub3c4\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc791\uc5c5\uc758 \ud6a8\uc728\uc131(\ud0dc\uc2a4\ud06c \uc644\ub8cc\ud558\uae30\uae4c\uc9c0\uc758 \uc2dc\uac04 \ub4f1), \uc720\ud6a8\uc131 (\ud0dc\uc2a4\ud06c \uc644\ub8cc\uc728), \uc5d0\ub7ec\uc728 \ub4f1\uc744 \uc608\ub85c \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uad6c\uae00\ub9f5\uc5d0\uc11c\ub294 \ud2b9\uc815 \uac80\uc0c9\ucc3d\uc758 \uc5d0\ub7ec\uc728\uc744 \uc0b0\uc815\ud558\uc5ec A\/B \ud14c\uc2a4\ud2b8\ub97c \uc9c4\ud589\ud558\uc600\ub2e4\uace0 \ud569\ub2c8\ub2e4.&nbsp;<br><br>\uc704 \ud56d\ubaa9\ub4e4\uc740 \uc804\uccb4 \uc11c\ube44\uc2a4 \ub610\ub294 \uc138\ubd80 \uae30\ub2a5\uae4c\uc9c0 \ub2e4\uc591\ud55c \ub808\ubca8\uc5d0\uc11c \uc801\uc6a9\ud574\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ubaa8\ub4e0 \ud56d\ubaa9\ubcc4\ub85c \uc9c0\ud45c\ub97c \uc120\uc815\ud560 \ud544\uc694\ub294 \uc5c6\uc73c\uba70 \uac00\uc7a5 \uc911\uc694\ud558\ub2e4\uace0 \uc0dd\uac01\ub418\ub294 \ub0b4\uc6a9\ub9cc\uc744 \uc801\uc6a9\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 B2B \uc11c\ube44\uc2a4\ub77c\uba74 \ub9e4\uc77c \uc0ac\uc6a9\uc790\uac00 \uc11c\ube44\uc2a4\uc5d0 \uc811\uc18d\ud558\uae30 \ub54c\ubb38\uc5d0 Engagement\ub294 \ud2b9\ubcc4\ud55c \uc758\ubbf8\ub97c \uc9c0\ub2c8\uc9c0 \uc54a\uc744 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ubc18\uba74 Happinness \ub610\ub294 Task Success\ub97c \uace0\ub824\ud558\uba74 \uc88b\uaca0\uc8e0.<\/p>\n\n\n\n<\/br>\n<\/br>\n\n\n\n<h2><strong>Goals-Signals-Metrics \ud504\ub85c\uc138\uc2a4 :&nbsp;\uc5b4\ub5a4 \uc9c0\ud45c\ub97c \uc0b4\ud3b4\ubcf4\uc544\uc57c \ud560\uc9c0 \ud310\ub2e8\uc744 \ub3c4\uc640\uc8fc\ub294 \ud504\ub808\uc784\uc6cc\ud06c<\/strong><\/h2>\n\n\n\n<\/br>\n\n\n\n<p>\ub2e4\uc74c\uc73c\ub85c\ub294 Goals &#8211; Signals &#8211; Metrics \ud504\ub85c\uc138\uc2a4\ub97c \ud65c\uc6a9\ud558\uc5ec \uc5b4\ub5a4 \uc9c0\ud45c\ub97c \ucd94\uc801\ud574\uc57c \ud560\uc9c0\ub97c \ubc1c\uacac\ud569\uc2dc\ub2e4.&nbsp;&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" width=\"1280\" height=\"678\" src=\"http:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2020\/04\/\u1103\u1161\u110b\u116e\u11ab\u1105\u1169\u1103\u1173-2020-04-14T164042.875.png\" alt=\"\" class=\"wp-image-2430\"\/><\/figure><\/div>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Goals<\/strong><\/h3>\n\n\n\n<p>\ud300 \uad6c\uc131\uc6d0\uc774 \uc11c\ub85c \ub2e4\ub978 \ubaa9\ud45c\ub97c \uc9c0\ub2c8\ub294 \uac83\uc744 \ud53c\ud558\uae30 \uc704\ud574\uc11c \uba3c\uc800 \ubb34\uc5c7\uc774 &#8216;\ubaa9\ud45c&#8217;\uc778\uc9c0\ub97c \uba85\ud655\ud788 \uc124\uc815\ud574\uc57c \ud569\ub2c8\ub2e4. \uc5b4\ub5a4 \uc9c0\ud45c\ub97c \uc120\uc815\ud560\uc9c0 \ube0c\ub808\uc778\uc2a4\ud1a0\ubc0d\uc744 \ud558\uae30 \uc804 \uc774 \ubaa9\ud45c \uc124\uc815\ubd80\ud130 \uc2dc\uc791\ud558\ub3c4\ub85d \ud569\uc2dc\ub2e4. \ubaa9\ud45c\ub97c \uc218\ub9bd\ud558\uba74 &#8216;\uc9c4\ucc99\ub3c4&#8217;\ub97c \ud30c\uc545\ud560 \uc218 \uc788\ub294 \ub2e4\uc591\ud55c \uc9c0\ud45c\ub97c \uc790\uc5f0\uc2a4\ub7fd\uac8c \uc120\uc815\ud560 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4.<br><br>\uc704\uc5d0\uc11c \uc5b8\uae09\ud55c HEART\ub97c \ucc28\uc6a9\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 Youtube\uc5d0\uc11c \uac00\uc7a5 \uc911\uc694\ud55c \ubaa9\ud45c\ub294 \uc0ac\uc6a9\uc790\uc758 Engagement\uac00 \ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub294 \ub2e4\uc591\ud55c \uc601\uc0c1\uacfc \ucc44\ub110\uc744 \uacc4\uc18d\ud574\uc11c \uad6c\ub3c5\ud558\uace0 \ubcf4\uace0, \uc990\uae30\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 Yotuube\uc758 \uac80\uc0c9 \uae30\ub2a5\uc758 Task Success\uac00 \uc911\uc694\ud55c \ubaa9\ud45c\uac00 \ub420 \uc218 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Signals&nbsp;<\/strong><\/h3>\n\n\n\n<p>Signals\ub294 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\uc600\ub294\uc9c0\uc5d0 \ub300\ud55c \uad6c\uccb4\uc801\uc778 \ucc28\uc6d0\uc5d0\uc11c\uc758 \ud310\ub2e8\uae30\uc900\uc774 \ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc5ec\ub7ec\ubd84\uc774 \uc124\uc815\ud55c \ubaa9\ud45c\uac00 &#8216;\uc0ac\uc6a9\uc790\uac00 \ucf58\ud150\uce20\ub97c \uc990\uae30\uace0 \ub2e4\ub978 \ucf58\ud150\uce20\ub294 \ub610 \uc5c6\ub294\uc9c0 \uc801\uadf9\uc801\uc73c\ub85c \ud0d0\uc0c9\ud55c\ub2e4&#8217;\ub77c\uba74, \uc0ac\uc6a9\uc790\uac00 \uc5ec\ub7ec\ubd84\uc758 \uc0ac\uc774\ud2b8\uc5d0 \uccb4\ub958\ud558\ub294 \uc2dc\uac04 \ub610\ub294 \ucf58\ud150\uce20\uac00 Signals\uc758 \uc608\uac00 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<\/br>\n\n\n\n<h3><strong>Metrics&nbsp;<\/strong><\/h3>\n\n\n\n<p>Signals\uae4c\uc9c0 \uc815\ud588\ub2e4\uba74 \ub2e4\uc74c\uc73c\ub85c\ub294 Metrics\uc785\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\uac00 \ud558\ub8e8 \ud3c9\uade0 \uc11c\ube44\uc2a4\uc5d0 \uccb4\ub958\ud55c &#8216;\ud3c9\uade0 \uc2dc\uac04&#8217;, \uc5f4\ub78c\ud55c \ud398\uc774\uc9c0\ubdf0 \uc218 \ub4f1\uc774 \uba54\ud2b8\ub9ad\uc2a4 \uc989 \uc9c0\ud45c\uc5d0 \ud574\ub2f9\ud569\ub2c8\ub2e4.&nbsp;<br><br>UX \ub9e4\ud2b8\ub9ad\uc2a4, \uad6c\uae00\uc5d0\uc11c \uc81c\uc548\ud558\ub294 HEART\ub85c \uc124\uc815\ud574\ubcf4\ub294 \uac83\uc740 \uc5b4\ub5a8\uae4c\uc694?<\/p>\n\n\n\n<\/br>\n\n\n\n<p style=\"background-color:#f4f4f4\" class=\"has-background\"><strong>\ucc38\uace0 \ubb38\ud5cc<br><\/strong><br><a href=\"https:\/\/www.dtelepathy.com\/ux-metrics\/#quality\">https:\/\/www.dtelepathy.com\/ux-metrics\/#quality<\/a><\/p>\n\n\n\n<\/br>\n\n\n\n<p>\uad6c\uae00 AI\uc5d0\uc11c \ubcf8 \uae00\uc758 \ub17c\ubb38\uc744 \ubcf4\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&nbsp;(&nbsp;<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/ai.google\/research\/pubs\/pub36299\">https:\/\/ai.google\/research\/pubs\/pub36299<\/a>)<\/p>\n\n\n\n<\/br>\n<\/br>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.beusable.net\/\"><img loading=\"lazy\" width=\"2250\" height=\"450\" src=\"http:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2020\/04\/group@3x.jpg\" alt=\"\" class=\"wp-image-2122\"\/><\/a><\/figure><\/div>\n<style>.pf-button.pf-button-excerpt { display: none; }<\/style>","protected":false},"excerpt":{"rendered":"<p>HEART\uc640 Goals-Signals-Metrics 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