{"id":6775,"date":"2026-01-14T19:43:52","date_gmt":"2026-01-14T10:43:52","guid":{"rendered":"https:\/\/www.beusable.net\/blog\/?p=6775"},"modified":"2026-01-15T21:34:06","modified_gmt":"2026-01-15T12:34:06","slug":"%ec%9d%b4%ec%bb%a4%eb%a8%b8%ec%8a%a4-%eb%b7%b0%ec%a0%80%eb%b8%94-%ec%8b%a4%ec%a0%9c-%eb%b6%84%ec%84%9d-%ec%82%ac%eb%a1%802-2-ux-heatmap%ec%9c%bc%eb%a1%9c-%ed%8e%98%ec%9d%b4%ec%a7%80-%eb%82%b4","status":"publish","type":"post","link":"https:\/\/www.beusable.net\/blog\/?p=6775","title":{"rendered":"[\uc774\ucee4\uba38\uc2a4] \ubdf0\uc800\ube14 \uc2e4\uc81c \ubd84\uc11d \uc0ac\ub840(2\/3): UX Heatmap\uc73c\ub85c \ud398\uc774\uc9c0 \ub0b4 \ucf58\ud150\uce20 \ud0d0\uc0c9 \ud328\ud134 \ubc0f \ud65c\uc6a9\ub3c4 \ud655\uc778\ud558\uace0 \uac1c\uc120\ud558\uae30"},"content":{"rendered":"\n

\ub370\uc774\ud130 \ubd84\uc11d\uc5d0 \ub300\ud574 \uace0\ubbfc\uc774 \ub9ce\uc740 \uace0\uac1d\ubd84\ub4e4\uc744 \uc704\ud574\uc11c 
\ubdf0\uc800\ube14 UX \ub9ac\uc11c\uce58 \ud300\uc5d0\uc11c \uc9c4\ud589\ud55c <\/strong>
CX \ub370\uc774\ud130 \ubd84\uc11d \uc0ac\ub840\ub97c \uacf5\uc720 \ub4dc\ub9bd\ub2c8\ub2e4<\/strong>.
 <\/p>\n\n\n\n

\uc774\ub7f0 \ubd84\ub4e4\uaed8 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.

“\uacb0\uc81c\uae4c\uc9c0 \ub354 \ub9ce\uc740 \uace0\uac1d\uc774 \ub3c4\ub2ec\ud558\ub3c4\ub85d \ud558\uace0\uc2f6\uc740\ub370, \uc5b4\ub5bb\uac8c \ud574\uc57c\ud560\uc9c0 \ubaa8\ub974\uaca0\uc5b4\uc694\u2026”<\/em><\/p>\n\n\n\n


* \uc790\uc0ac\ubab0 \uac1c\uc120\uc774 \ud544\uc694\ud558\uc9c0\ub9cc, \ub370\uc774\ud130 \ubd84\uc11d\uc774 \ub9c9\ub9c9\ud55c \uc1fc\ud551\ubab0 \uc6b4\uc601\uc790<\/em>
* \ub9c8\ucf00\ud305 \uc2e4\uc2dc \uc774\ud6c4, \ucc44\ub110 \ubcc4 \uc5ec\uc815 \ud328\ud134 \ucc28\uc774\ub97c \ubc0f \uc131\uacfc\ub97c \ud655\uc778\ud558\uace0 \uc2f6\uc740 \ub9c8\ucf00\ud130<\/em>
* \ub514\uc790\uc778 \uac1c\uc120 \ubc29\ud5a5\uc131\uc744 \uacb0\uc815\ud558\uae30 \uc704\ud574 \ub208\uc5d0 \ubcf4\uc774\ub294 \uadfc\uac70\uac00 \ud544\uc694\ud55c UX\ub514\uc790\uc774\ub108<\/em>
 <\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

\uc544\uc9c1 1\ud3b8\uc744 \ubabb\ubcf4\uc168\ub2e4\uba74?<\/p>\n\n\n\n

\u25b6#<\/u><\/strong><\/a>1<\/u><\/strong> \uace0\uac1d \uc5ec\uc815\uc73c\ub85c \ubb38\uc81c \ubc1c\uacac\ud558\uace0 \uace0\uac1d \ud589\ub3d9 \ub370\uc774\ud130\uc5d0\uc11c \uadfc\uac70 \ucc3e\uae30<\/u><\/strong><\/a><\/p>\n\n\n\n

\u25b7#2 UX Heatmap\uc73c\ub85c \ud398\uc774\uc9c0 \ub0b4 \ucf58\ud150\uce20 \ud0d0\uc0c9 \ud328\ud134 \ubc0f \ud65c\uc6a9\ub3c4 \ud655\uc778\ud558\uace0 \uac1c\uc120\ud558\uae30<\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

Notice<\/strong><\/h4>\n\n\n\n

\uc774 \uae00\uc740 \ubc31\ub144\ud654\ud3b8\uc758 \uc2e4\uc81c \ubd84\uc11d \uc0ac\ub840\ub97c \ubc14\ud0d5\uc73c\ub85c \uc791\uc131\ub418\uc5c8\uc73c\uba70, \uc774\ub294 \ubc31\ub144\ud654\ud3b8\uacfc \ub2f9\uc0ac\uc758 \uc5c5\ubb34\ud611\uc57d \ubc0f \uc815\ubcf4\uc81c\uacf5\ud65c\uc6a9 \ub3d9\uc758\ub97c \uae30\ubc18\uc73c\ub85c \ud569\ub2c8\ub2e4. \ub610\ud55c \uc774\ud574\ub97c \ub3d5\uae30 \uc704\ud574 \uc77c\ubd80 \uc774\ubbf8\uc9c0 \ubc0f \ub370\uc774\ud130\ub97c \uac00\uacf5\ud558\uc5ec \uc0ac\uc6a9\ud558\uc600\uc74c\uc744 \uc54c\ub824\ub4dc\ub9bd\ub2c8\ub2e4.<\/em>

\u2022 \uc11c\ube44\uc2a4\uba85 : \ubc31\ub144\ud654\ud3b8<\/em>
\u2022 \ubd84\uc11d \ud398\uc774\uc9c0 \uc218 : \ucd1d 19\uac1c<\/em>
\u2022 \ubd84\uc11d\uae30\uac04 : 2024\ub144 8\uc6d4 7\uc77c ~ 8\uc6d4 20\uc77c (2\uc8fc\uac04)<\/em><\/p>\n\n\n\n

\"\"\/
\ubc31\ub144\ud654\ud3b8 \uc6f9\uc0ac\uc774\ud2b8 \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n

\ubb34\ub8cc \ucee8\uc124\ud305\uc758 \uc138 \ubc88\uc9f8 \uc8fc\uc778\uacf5\uc740 \ubc14\ub85c \uac74\uac15\ud558\uace0 \uace0\uae09\uc2a4\ub7ec\uc6b4 \ub2f5\ub840\ub5a1 \uc120\ubb3c\ub85c \uc720\uba85\ud55c \u2018\ubc31\ub144\ud654\ud3b8\u2019<\/strong> \uc785\ub2c8\ub2e4.
\ubc31\ub144\ud654\ud3b8\uc740 \ub5a1 \uc120\ubb3c\uc138\ud2b8 1\uc704 \ube0c\ub79c\ub4dc\ub85c, \ub2f9\uc77c\uc0dd\uc0b0\ud55c \ub5a1\uc744 \uc6d0\ud558\ub294 \ub0a0\uc5d0 \uc2e0\uc120\ud558\uac8c \ubc1b\uc544\ubcfc \uc218 \uc788\ub3c4\ub85d \ub2e4\uc591\ud55c \ubc30\uc1a1 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.  \ubc31\ub144\ud654\ud3b8 \uc0ac\uc774\ud2b8 \ubc14\ub85c\uac00\uae30<\/u><\/strong><\/em><\/a><\/p>\n\n\n\n

\ubc31\ub144\ud654\ud3b8 \ubd84\uc11d \ubaa9\ud45c<\/strong>
– \uc8fc\ubb38 \ubc0f \uacb0\uc81c \ud504\ub85c\uc138\uc2a4 \uc810\uac80
– \ud398\uc774\uc9c0 \ubc0f \uc0c1\ud488 \ud0d0\uc0c9 \ud328\ud134 \ubc0f \uc8fc\uc694 \ubc84\ud2bc \ud65c\uc6a9\ub3c4 \ud655\uc778<\/p>\n\n\n\n

1\ud0c4\uc5d0\uc11c\ub294 \ubdf0\uc800\ube14 Journey Map\uacfc UX Heatmap \ub450 \uc11c\ube44\uc2a4\ub97c \uc5f0\uacc4\ud558\uc5ec,
\ubc31\ub144\ud654\ud3b8\uc758 \uc8fc\ubb38 \ubc0f \uacb0\uc81c \ud504\ub85c\uc138\uc2a4\ub97c \uc810\uac80\ud558\uace0 \uc774\ud0c8 \uc6d0\uc778 \ubc0f \uac1c\uc120 \ud3ec\uc778\ud2b8\ub97c \ucc3e\uc544\ub0b8 \uc0ac\ub840\ub97c \uc18c\uac1c \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

2\ud0c4 – \ud398\uc774\uc9c0 \ub0b4 \ucf58\ud150\uce20 \ud0d0\uc0c9 \ud328\ud134 \ubc0f \ud65c\uc6a9\ub3c4 \ud655\uc778<\/em><\/em><\/h3>\n\n\n\n
\ubd84\uc11d \ubaa9\ud45c \ubc0f \ub2c8\uc988<\/strong><\/h6>\n\n\n\n

UX Heatmap<\/p>\n\n\n\n

\u2192 \ud788\ud2b8\ub9f5\uc744 \ud1b5\ud574 \uad6c\uccb4\uc801\uc778 \uace0\uac1d \ud589\ub3d9 \ub370\uc774\ud130 \ud655\uc778 \ubc0f \uac1c\uc120 \ubc29\ud5a5 \ud310\ub2e8<\/p>\n\n\n\n

1) \uba54\uc778 \ud398\uc774\uc9c0<\/strong><\/p>\n\n\n\n

1-1) “\uba54\uc778 \ud398\uc774\uc9c0\uc758 \ubc30\ub108\ub97c \uace0\uac1d\uc774 \uc5bc\ub9c8\ub098 \ud65c\uc6a9\ud558\uace0 \uc788\ub294\uc9c0 \uad81\uae08\ud574\uc694.”
1-2) “\uba54\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c MY\ud398\uc774\uc9c0 \uc9c4\uc785 \uc2dc, \ud558\uc704 \uba54\ub274 \ud65c\uc6a9\ub3c4\uac00 \uad81\uae08\ud574\uc694.”
1-3) “\uba54\uc778 \ud398\uc774\uc9c0\uc758 \ucf58\ud150\uce20\uac00 \uc5bc\ub9c8\ub098 \ud65c\uc6a9\ub418\uace0 \uc788\ub294\uc9c0 \uad81\uae08\ud574\uc694.”
<\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

\ubd84\uc11d \ub0b4\uc6a9<\/strong><\/p>\n\n\n\n

1) UX Heatmap  : \uba54\uc778 \ud398\uc774\uc9c0<\/h4>\n\n\n\n

[\ubd84\uc11d \ub2c8\uc988 1-1]<\/strong>
“\uba54\uc778 \ud398\uc774\uc9c0\uc758 \ubc30\ub108\ub97c \uace0\uac1d\uc774 \uc5bc\ub9c8\ub098 \ud65c\uc6a9\ud558\uace0 \uc788\ub294\uc9c0 \uad81\uae08\ud574\uc694.”<\/strong><\/strong><\/em><\/p>\n\n\n\n

[\uc778\uc0ac\uc774\ud2b8]<\/strong>
\ub300\ubd80\ubd84\uc758 \uace0\uac1d\uc774 \ubc30\ub108\ub97c 2p\uae4c\uc9c0 \ud0d0\uc0c9\ud558\uace0 \uc788\uc73c\ubbc0\ub85c,<\/em>
\uc911\uc694\ud55c \ub9c8\ucf00\ud305\uc758 \uacbd\uc6b0 2p \uae4c\uc9c0\ub294 \ub178\ucd9c\ub420 \uc218 \uc788\ub3c4\ub85d \ud574\uc57c \ub9c8\ucf00\ud305 \ud6a8\uc728\uc744 \ub192\uc77c \uc218 \uc788\uc5b4\uc694.<\/strong><\/em><\/p>\n\n\n\n

–<\/p>\n\n\n\n

\uc0c1\ub2e8 \ubc30\ub108 \ub77c\uc774\ube0c \ud788\ud2b8\ub9f5 \ud655\uc778 \ub0b4\uc6a9<\/strong><\/strong>
– 3p \ubc30\ub108\ubd80\ud130\ub294 \ub178\ucd9c\ub3c4\uac00 10\ud37c\uc13c\ud2b8\ub300\ub85c 1, 2p \ubc30\ub108\uc5d0 \ube44\ud574 \ub9e4\uc6b0 \ub0ae\uc544\uc838 \ub9c8\ucf00\ud305 \ud6a8\uc728\uc774 \ub5a8\uc5b4\uc9c0\uace0 \uc788\uc74c.<\/p>\n\n\n\n

\"\"\/
\ubc31\ub144\ud654\ud3b8\uc758 \uba54\uc778 \ubc30\ub108 \uc704\uce58\ub97c \ud45c\uc2dc\ud55c \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n
\"\"\/
UX Heatmap > Live Heatmap \uae30\ub2a5\uc73c\ub85c \ubc31\ub144\ud654\ud3b8 \uba54\uc778 \ud398\uc774\uc9c0\uc758 \ubc30\ub108 \ub178\ucd9c\ub3c4\ub97c \ubd84\uc11d\ud55c \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n

\u2192 Live Heatmap\uacfc \ub178\ucd9c\ub3c4\uc5d0 \ub300\ud574 \ub354 \uad81\uae08\ud558\uc138\uc694?<\/em><\/a><\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

[\ubd84\uc11d \ub2c8\uc988 1-2]<\/strong>
“\uba54\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c MY\ud398\uc774\uc9c0 \uc9c4\uc785 \uc2dc, \ud558\uc704 \uba54\ub274 \ud65c\uc6a9\ub3c4\uac00 \uad81\uae08\ud574\uc694.”<\/strong><\/strong><\/em><\/p>\n\n\n\n

[\uc778\uc0ac\uc774\ud2b8]<\/strong>
\ud2b9\uc815 \ubc84\ud2bc \uc678 \uc808\ubc18\uc758 \ubc84\ud2bc\uc774 \ud65c\uc6a9\ub418\uc9c0 \uc54a\uace0 \uc788\uc73c\ubbc0\ub85c, <\/em>
\ud65c\uc6a9\ub3c4 \ubc0f \uace0\uac1d\uc758 \uc9c4\uc785 \ub2c8\uc988\ub97c \uace0\ub824\ud574 \ubc84\ud2bc\uc744 \uc7ac\ubc30\uce58\ud558\uba74 \uc0ac\uc6a9\uc790\uc758 \ud3b8\uc758\uc131\uc744 \uc99d\uc9c4\uc2dc\ud0ac \uc218 \uc788\uc5b4\uc694.<\/strong><\/em><\/p>\n\n\n\n

–<\/p>\n\n\n\n

\uba54\uc778 \ud398\uc774\uc9c0 \uc0c1\ub2e8 GNB \ud788\ud2b8\ub9f5 \ud655\uc778 \ub0b4\uc6a9<\/strong><\/strong><\/p>\n\n\n\n

– \uc8fc\ubb38\/\ubc30\uc1a1\uc870\ud68c(3.9%), \ud560\uc778\ucfe0\ud3f0(2.4%)\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc9c4\uc785 \ub2c8\uc988\uac00 \uac00\uc7a5 \ub192\uc558\uc73c\ub098, <\/em>
  \uc0c1\ub300\uc801\uc73c\ub85c \uc911\uc694\ub3c4\uac00 \ub0ae\uc740 \ud68c\uc6d0\uc815\ubcf4 \uc218\uc815\ubcf4\ub2e4 \ud558\ub2e8\uc5d0 \uc704\uce58\ud568\uc744 \ud655\uc778\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n

– \uc808\ubc18 \uc815\ub3c4\uc758 \ubc84\ud2bc\uc740 \uc544\uc608 \ud65c\uc6a9\ub418\uc9c0 \uc54a\uace0 \uc788\uc74c\uc744 \ud655\uc778\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n

\"\"\/
\ubc31\ub144\ud654\ud3b8 \uba54\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c MY \ud398\uc774\uc9c0 \ubc84\ud2bc \ud638\ubc84 \uc2dc \uc81c\uacf5\ub418\ub294 \ud558\uc704 \uba54\ub274 Click PV Rate \ubd84\uc11d \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n
<\/path><\/svg><\/div><\/div>\n\n\n\n

[\ubd84\uc11d \ub2c8\uc988 1-3]<\/strong>
““\uba54\uc778 \ud398\uc774\uc9c0\uc758 \ucf58\ud150\uce20\uac00 \uc5bc\ub9c8\ub098 \ud65c\uc6a9\ub418\uace0 \uc788\ub294\uc9c0 \uad81\uae08\ud574\uc694.”<\/strong><\/strong><\/strong><\/em><\/p>\n\n\n\n

–<\/p>\n\n\n\n

#1. \uba85\ud488 \ud61c\ud0dd \uc548\ub0b4 \ucf58\ud150\uce20<\/strong><\/p>\n\n\n\n

[\uc778\uc0ac\uc774\ud2b8]<\/strong>
PC \ub300\ube44 MO\uc5d0\uc11c\uc758 \uc8fc\ubaa9\ub3c4\uc640 \ud65c\uc6a9\ub3c4\uac00 \ud655\uc5f0\ud788 \ub5a8\uc5b4\uc9c0\ub294 \uc0c1\ud0dc\uc608\uc694. <\/em>
\ubaa8\ubc14\uc77c \ud658\uacbd\uc5d0\uc11c \uace0\uac1d\uc758 \uc2dc\uc120\uc744 \ub04c \uc218 \uc788\ub294 UI\ub85c \uac1c\uc120\ud55c\ub2e4\uba74 \ubaa8\ubc14\uc77c\uc5d0\uc11c\uc758 \ucf58\ud150\uce20 \ud65c\uc6a9\ub3c4\ub97c \ubcf4\ub2e4 \ub192\uc77c \uc218 \uc788\uc744\uac70\uc608\uc694. <\/strong><\/em><\/p>\n\n\n\n

–<\/p>\n\n\n\n

\uc2a4\ud06c\ub864 \uc911\uac04 \uc704\uce58\uc758 \ucf58\ud150\uce20 \ud788\ud2b8\ub9f5 \ud655\uc778 \ub0b4\uc6a9<\/strong><\/strong><\/strong><\/p>\n\n\n\n

– Click \ud788\ud2b8\ub9f5 \ud655\uc778 \uacb0\uacfc, PC\uc5d0\uc11c\uc758 \ud574\ub2f9 \uc601\uc5ed \uc804\ud658\uc728(Click PV Rate) \ud569\uc740 0.8%, \ubaa8\ubc14\uc77c\uc5d0\uc11c\ub294 0.2<\/p>\n\n\n\n

– Scroll \ud788\ud2b8\ub9f5\uc5d0\uc11c\uc758 \uc8fc\ubaa9\ub3c4 \ud655\uc778 \uacb0\uacfc, PC\uc5d0\uc11c 9.7\ucd08 \uc8fc\ubaa9, \ubaa8\ubc14\uc77c\uc5d0\uc11c\ub294 0.6\ucd08 \uc8fc\ubaa9.<\/p>\n\n\n\n

\"\"\/
\ubc31\ub144\ud654\ud3b8 \uba54\uc778 \ud398\uc774\uc9c0 – \uba85\ud488 \ud61c\ud0dd \uc601\uc5ed\uc758 \ud074\ub9ad\ub960 \ud569 \ubc0f \uc2a4\ud06c\ub864 \ud788\ud2b8\ub9f5 \ubd84\uc11d \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n

Click PV Rate \ubc0f Scroll \uc8fc\ubaa9\ub3c4 \ub370\uc774\ud130\uc758 \uc758\ubbf8<\/strong>

– Click\/Tap PV Rate <\/strong>: \uc804\uccb4 PV \uc911, \ud074\ub9ad\ud55c PV \ube44\uc728 = Unique Click\/Tap = \uc21c \ud074\ub9ad\/\ud0ed
\u2192 Click \ud788\ud2b8\ub9f5 \uc790\uc138\ud788\ubcf4\uae30 <\/em><\/a>

– Scroll \ud788\ud2b8\ub9f5\uc758 \uc8fc\ubaa9\ub3c4<\/strong> : \ub3c4\ub2ec\uc728\uacfc \ub178\ucd9c\uc2dc\uac04\uc774 \ubc18\uc601\ub41c \uc8fc\ubaa9\ub3c4
\u2192 Scroll \ud788\ud2b8\ub9f5 \uc790\uc138\ud788\ubcf4\uae30 <\/em><\/a><\/p>\n\n\n\n

<\/path><\/svg><\/div><\/div>\n\n\n\n

#2. \ud558\ub2e8 \uce90\ub7ec\uc140 \ucf58\ud150\uce20<\/strong><\/strong><\/p>\n\n\n\n

[\uc778\uc0ac\uc774\ud2b8]<\/strong>
\ud074\ub9ad\ud574\uc57c \uc870\ud68c \uac00\ub2a5\ud55c \ud0ed UI \ubc0f \uce90\ub7ec\uc140\uc774 \uac70\uc758 \ud0d0\uc0c9\ub418\uc9c0 \uc54a\uace0 \uc788\uc5b4\uc694.<\/em>
\uc911\uc694 \ucf58\ud150\uce20\uac00 default\ub85c \ub178\ucd9c\ub420 \uc218 \uc788\ub3c4\ub85d \ucf58\ud150\uce20\ub97c \uc7ac\ubc30\uce58\ud55c\ub2e4\uba74 \uac15\uc870\ud558\uace0\uc790 \ud558\ub294 \ucf58\ud150\uce20\uac00 \ub354 \uc8fc\ubaa9\ubc1b\uc744 \uc218 \uc788\uc744\uac70\uc608\uc694!<\/strong><\/em><\/p>\n\n\n\n

–<\/p>\n\n\n\n

\ud558\ub2e8 \uce90\ub7ec\uc140 \ucf58\ud150\uce20 \ub77c\uc774\ube0c \ud788\ud2b8\ub9f5 \ud655\uc778 \ub0b4\uc6a9<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

– \ubaa8\ubc14\uc77c\uc5d0\uc11c default\ub85c \ubcf4\uc5ec\uc9c0\uc9c0 \uc54a\uace0, \ud074\ub9ad\ud574\uc57c \uc870\ud68c \uac00\ub2a5\ud55c \ud0ed UI \ubc0f <\/em>
– 2p, 3p\uc758 \uce90\ub7ec\uc140 \ucf58\ud150\uce20\uc758 \ub178\ucd9c\ub3c4\uac00 1~2%\uc5d0 \uadf8\uce58\ub294 \uac83\uc744 \ud655\uc778\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n

\"\"\/
\ubc31\ub144\ud654\ud3b8 \uba54\uc778 \ud398\uc774\uc9c0 \ud558\ub2e8\uc5d0 \uc704\uce58\ud55c \uba85\ud488 \uc120\ubb3c\uc138\ud2b8 \ucf58\ud150\uce20 (\uce90\ub7ec\uc140) \ud65c\uc6a9\ub3c4 \ubd84\uc11d \uc774\ubbf8\uc9c0<\/figcaption><\/figure>\n\n\n\n

<\/p>\n\n\n\n

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2\ud0c4\uc5d0\uc11c\ub294 \ubc31\ub144\ud654\ud3b8\uc758 \uba54\uc778 \ud398\uc774\uc9c0 \ub0b4 \uc0ac\uc6a9\uc790 \ud589\ub3d9\uc744 \ubd84\uc11d\ud558\uace0 \uac1c\uc120\uc548\uc744 \ub3c4\ucd9c\ud574\ub0b8 \uc0ac\ub840\ub4e4\uc744 \uc54c\uc544\ubcf4\uc558\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

3\ud0c4\uc5d0\uc11c\ub294 \uc0c1\ud488 \ub9ac\uc2a4\ud2b8 \ud398\uc774\uc9c0\uc640 \uc0c1\uc138 \ud398\uc774\uc9c0 \ubd84\uc11d\uc5d0 \ub300\ud55c\u00a0\ub354\uc6b1 \ub2e4\uc591\ud55c \uc0ac\ub840\ub4e4\uc744 \uc54c\uc544\ubcf4\ub3c4\ub85d \ud558\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc774\ubc88 \ud3ec\uc2a4\ud305\uc774 \ub3c4\uc6c0 \ub418\uc5c8\ub2e4\uba74 \uc9c0\uae08 \ubc14\ub85c \ubdf0\uc800\ube14 Journey Map\uacfc UX Heatmap\uc73c\ub85c 
\uc5ec\ub7ec\ubd84\ub4e4\uc758 \uc11c\ube44\uc2a4\ub97c \uc810\uac80\ud558\uace0 \uac1c\ud3b8\ud574\ubcf4\uc138\uc694.<\/p>\n\n\n\n

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\ubdf0\uc800\ube14 \ud3ec\ub7fc\uc5d0\uc11c \uc2dc\ub9ac\uc988 \uc774\uc5b4\uc11c \ubcf4\uae30<\/strong><\/p>\n\n\n\n

\u25b6<\/u><\/strong>#1 \uace0\uac1d \uc5ec\uc815\uc73c\ub85c \ubb38\uc81c \ubc1c\uacac\ud558\uace0 \uace0\uac1d \ud589\ub3d9 \ub370\uc774\ud130\uc5d0\uc11c \uadfc\uac70 \ucc3e\uae30<\/a><\/p>\n\n\n\n

\u25b7#2 UX Heatmap\uc73c\ub85c \ud398\uc774\uc9c0 \ub0b4 \ucf58\ud150\uce20 \ud0d0\uc0c9 \ud328\ud134 \ubc0f \ud65c\uc6a9\ub3c4 \ud655\uc778\ud558\uace0 \uac1c\uc120\ud558\uae30<\/span><\/u><\/p>\n\n\n\n

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\"https:\/\/www.beusable.net\/ko\/<\/a><\/figure>\n