{"id":7426,"date":"2026-03-18T11:22:57","date_gmt":"2026-03-18T02:22:57","guid":{"rendered":"https:\/\/www.beusable.net\/blog\/?p=7426"},"modified":"2026-03-18T11:23:20","modified_gmt":"2026-03-18T02:23:20","slug":"cx-data-trend-%eb%8b%b9%ec%8b%a0-%ec%82%ac%ec%9d%b4%ed%8a%b8%ec%9d%98-dna%ea%b0%80-%ec%97%85%ec%a2%85-%ed%8f%89%ea%b7%a0%ea%b3%bc-%eb%8b%a4%eb%a5%b8-%ec%9d%b4%ec%9c%a0","status":"publish","type":"post","link":"https:\/\/www.beusable.net\/blog\/?p=7426","title":{"rendered":"[CX Data Trend] \ub2f9\uc2e0 \uc0ac\uc774\ud2b8\uc758 DNA\uac00 \uc5c5\uc885 \ud3c9\uade0\uacfc \ub2e4\ub978 \uc774\uc720"},"content":{"rendered":"\n<p class=\"has-text-align-center\">A-SERIES \u00b7 BENCHMARK REPORT<br>MPTI(Multi-Page Type Index) \ubd84\uc11d\uc73c\ub85c \ubc1d\ud788\ub294 10\ub300 \uc5c5\uc885\uc758 \uc0ac\uc774\ud2b8 \uad6c\uc870 \uc720\uc804\uc790.<br>IT \uc11c\ube44\uc2a4\uc758 42%\ub294 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\ub2e4. \ub2f9\uc2e0 \uc5c5\uc885\uc740?<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-96.png\" alt=\"\" class=\"wp-image-7428\" width=\"313\" height=\"99\"\/><figcaption>2025\ub144 \uc0c1\ubc18\uae30 \u3163 Beusable CX Analytics<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-qubely-divider qubely-block-384893\"><div class=\"qubely-block-divider \"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 240 40\" preserveaspectratio=\"none\"><path d=\"M56.2 20c5.3-.1 10.6-.2 16-.3l16-.2c10.6-.1 21.3-.1 31.9-.2 10.6.1 21.3 0 31.9.1l16 .2c5.3.1 10.6.2 16 .3-5.3.1-10.6.2-16 .3l-16 .2c-10.6.1-21.3.1-31.9.1-10.6-.1-21.3 0-31.9-.2l-16-.2c-5.4.1-10.7 0-16-.1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p>\uc0ac\ub78c\uc5d0\uac8c \uc720\uc804\uc790\uac00 \uc788\ub4ef, \uc6f9\uc0ac\uc774\ud2b8\uc5d0\ub3c4 \uad6c\uc870\uc801 \uc720\uc804\uc790\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ud2b8\ub798\ud53d\uc758 \uc808\ubc18\uc774 \uc0c1\ud488 \uc0c1\uc138\ud398\uc774\uc9c0\uc5d0 \uc9d1\uc911\ub418\uace0, \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ubc29\ubb38\uc790\uc758 40%\uac00 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774 \uad6c\uc870\ub294 \uc6b0\uc5f0\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc5c5\uc885\uc758 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc774 \uc0ac\uc774\ud2b8 \uad6c\uc870\uc5d0 \uac01\uc778\ub41c \uacb0\uacfc\uc785\ub2c8\ub2e4. \ubb38\uc81c\ub294 \ub300\ubd80\ubd84\uc758 \uae30\uc5c5\uc774 \uc790\uc0ac \uc0ac\uc774\ud2b8\uc758 DNA\ub97c \uc5c5\uc885 \ud3c9\uade0\uacfc \ube44\uad50\ud574 \ubcf8 \uc801\uc774 \uc5c6\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774 \ub9ac\ud3ec\ud2b8\ub294 \uadf8 \ube44\uad50\uc758 \uae30\uc900\uc120\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-qubely-divider qubely-block-704364\"><div class=\"qubely-block-divider \"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 240 40\" preserveaspectratio=\"none\"><path d=\"M56.2 20c5.3-.1 10.6-.2 16-.3l16-.2c10.6-.1 21.3-.1 31.9-.2 10.6.1 21.3 0 31.9.1l16 .2c5.3.1 10.6.2 16 .3-5.3.1-10.6.2-16 .3l-16 .2c-10.6.1-21.3.1-31.9.1-10.6-.1-21.3 0-31.9-.2l-16-.2c-5.4.1-10.7 0-16-.1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p>\ubaa9\ucc28<br>01  \uc0ac\uc774\ud2b8\uc5d0\ub3c4 DNA\uac00 \uc788\ub2e4 <br>02  10\ub300 \uc5c5\uc885 \uc0c1\uc138 \ud504\ub85c\ud30c\uc77c <br>03  \ud575\uc2ec \ubc1c\uacac 3\uac00\uc9c0 <br>04  \ud65c\uc6a9 \uac00\uc774\ub4dc: \uc790\uc0ac DNA \uc9c4\ub2e8\ubc95<\/p>\n\n\n\n<div class=\"wp-block-qubely-divider qubely-block-e2d8d3\"><div class=\"qubely-block-divider \"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 240 40\" preserveaspectratio=\"none\"><path d=\"M56.2 20c5.3-.1 10.6-.2 16-.3l16-.2c10.6-.1 21.3-.1 31.9-.2 10.6.1 21.3 0 31.9.1l16 .2c5.3.1 10.6.2 16 .3-5.3.1-10.6.2-16 .3l-16 .2c-10.6.1-21.3.1-31.9.1-10.6-.1-21.3 0-31.9-.2l-16-.2c-5.4.1-10.7 0-16-.1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p>SECTION 01<\/p>\n\n\n\n<h2>\uc0ac\uc774\ud2b8\uc5d0\ub3c4 DNA\uac00 \uc788\ub2e4<\/h2>\n\n\n\n<p><strong>MPTI(Multi-Page Type Index)\ub294 \uc0ac\uc774\ud2b8 \ub0b4 \ubaa8\ub4e0 \ud398\uc774\uc9c0\ub97c 14\uac00\uc9c0 \uc720\ud615\uc73c\ub85c \ubd84\ub958\ud55c \ub4a4, \uac01 \uc720\ud615\uc774 \uc804\uccb4 \ud2b8\ub798\ud53d\uc5d0\uc11c \ucc28\uc9c0\ud558\ub294 \ube44\uc728\uc744 \uce21\uc815\ud55c \uc9c0\ud45c\uc785\ub2c8\ub2e4. \uba54\uc778, \uc0c1\uc138, \ubaa9\ub85d, \ub85c\uadf8\uc778, \uad6c\ub9e4, \uacb0\uc81c, \uac80\uc0c9\uacb0\uacfc \ub4f1 14\uac00\uc9c0 \uc720\ud615\uc758 \ube44\uc728 \uad6c\uc131\uc774 \uace7 \uc5c5\uc885\uc758 &#8216;\uc0ac\uc774\ud2b8 DNA&#8217;\uc785\ub2c8\ub2e4.<\/strong><\/p>\n\n\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \uc774\ucee4\uba38\uc2a4 \uc0ac\uc774\ud2b8\uc758 DNA\ub294 \uc0c1\uc138\ud398\uc774\uc9c0\uac00 \uc9c0\ubc30\uc801\uc785\ub2c8\ub2e4. \ubc29\ubb38\uc790\ub294 \uc0c1\ud488\uc744 \ud558\ub098\uc529 \ub118\uae30\uba70 \ud0d0\uc0c9\ud558\uace0, \uc804\uccb4 \ud2b8\ub798\ud53d\uc758 \uc808\ubc18\uc774 \uc774 \ud398\uc774\uc9c0\uc5d0 \uc3e0\ub9bd\ub2c8\ub2e4. \ubc18\uba74 SaaS \uc11c\ube44\uc2a4\ub294 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\uac00 \uad00\ubb38\uc785\ub2c8\ub2e4. \uc774\ubbf8 \uac00\uc785\ud55c \uc0ac\uc6a9\uc790\uac00 \ubc18\ubcf5 \uc811\uc18d\ud558\ub294 \uad6c\uc870\uc774\uae30\uc5d0, \ud2b8\ub798\ud53d\uc758 40% \uc774\uc0c1\uc774 \ub85c\uadf8\uc778\uc5d0 \uc9d1\uc911\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774 \ucc28\uc774\uac00 \uc65c \uc911\uc694\ud560\uae4c\uc694? \uc790\uc0ac \uc0ac\uc774\ud2b8\uc758 MPTI\uac00 \uc5c5\uc885 \ud3c9\uade0\uacfc \ud06c\uac8c \ub2e4\ub974\ub2e4\uba74, \uadf8\uac83\uc740 \uc758\ub3c4\uc801 \ucc28\ubcc4\ud654\uc774\uac70\ub098 \uad6c\uc870\uc801 \uacb0\ud568\uc785\ub2c8\ub2e4. \uc544\ub798 \ucc28\ud2b8\uc5d0\uc11c 10\ub300 \uc5c5\uc885\uc758 \uc0c1\uc704 3\ub300 \ud398\uc774\uc9c0 \uc720\ud615 \ube44\uc911\uc744 \uba3c\uc800 \ud655\uc778\ud558\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-97.png\" alt=\"\" class=\"wp-image-7429\" width=\"867\" height=\"688\"\/><\/figure><\/div>\n\n\n\n<p>\ucc28\ud2b8\uc5d0\uc11c \uc989\uc2dc \ub4dc\ub7ec\ub098\ub294 \ud328\ud134\uc774 \uc788\uc2b5\ub2c8\ub2e4. IT\ub294 \ub85c\uadf8\uc778(\ud30c\ub780\uc0c9)\uc774 \uc555\ub3c4\uc801\uc774\uace0, \uc18c\ube44\/\ub77c\uc774\ud504\uc2a4\ud0c0\uc77c\uacfc \ud5ec\uc2a4\ucf00\uc5b4\ub294 \uc0c1\uc138\ud398\uc774\uc9c0(\uac80\uc815)\uac00 \uc9c0\ubc30\uc801\uc774\uba70, \uc815\ubcf4 \uc11c\ube44\uc2a4\ub294 \ubaa9\ub85d(\ud68c\uc0c9)\uc758 \ube44\uc911\uc774 \uc0c1\ub300\uc801\uc73c\ub85c \ub192\uc2b5\ub2c8\ub2e4. \uc774 \uad6c\uc870\uc801 \ucc28\uc774\uac00 \uc544\ub798 \uc0c1\uc138 \ud504\ub85c\ud30c\uc77c \ud14c\uc774\ube14\uc758 \ub9e5\ub77d\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#999999\"><em>\uac01 \uc5c5\uc885\uc758 DNA\uac00 \uc5b4\ub5a4 \uc218\uce58\ub85c \uad6c\uc131\ub418\uc5b4 \uc788\ub294\uc9c0, 10\ub300 \uc5c5\uc885\uc758 \uc0c1\uc138 \ud504\ub85c\ud30c\uc77c\uc744 \uc0b4\ud3b4\ubd05\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<p class=\"has-nv-site-bg-color has-text-color\">&#8211;<\/p>\n\n\n\n<p>SECTION 02<\/p>\n\n\n\n<h2>10\ub300 \uc5c5\uc885 \uc0c1\uc138 \ud504\ub85c\ud30c\uc77c<\/h2>\n\n\n\n<p>\uc544\ub798 \ud14c\uc774\ube14\uc740 \uac01 \uc5c5\uc885\uc758 DNA\ub97c \uc218\uce58\ub85c \uc694\uc57d\ud55c \uac83\uc785\ub2c8\ub2e4. Top 3 \ud398\uc774\uc9c0 \uc720\ud615\uc758 \uc21c\uc11c\uc640 \ube44\uc911, \uad6c\ub9e4\uc758\ub3c4 \ud398\uc774\uc9c0\uc758 Q1\u2192Q2 \ubcc0\ud654, \uadf8\ub9ac\uace0 \ub85c\uadf8\uc778 \uc758\uc874\ub3c4\uc758 \ucd94\uc774\ub97c \ud55c\ub208\uc5d0 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc0ac \uc0ac\uc774\ud2b8\uc758 MPTI\uc640 \uc774 \ubca4\uce58\ub9c8\ud06c\ub97c \ube44\uad50\ud558\uba74 \uad6c\uc870\uc801 \uc774\uc0c1\uce58\ub97c \uc989\uc2dc \ubc1c\uacac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-98.png\" alt=\"\" class=\"wp-image-7430\" width=\"1006\" height=\"696\"\/><\/figure><\/div>\n\n\n\n<p>\ud14c\uc774\ube14\uc5d0\uc11c \uc8fc\ubaa9\ud560 \ud328\ud134\uc740 \ub450 \uac00\uc9c0\uc785\ub2c8\ub2e4. \uccab\uc9f8, \uad6c\ub9e4\uc758\ub3c4 \ud398\uc774\uc9c0 \ube44\uc911\uc774 Finance\ub97c \uc81c\uc678\ud558\uace0 \uc804 \uc5c5\uc885\uc5d0\uc11c \ud558\ub77d\ud55c \uac83. \uc774\ub294 B1 \ub9ac\ud3ec\ud2b8\uc758 &#8216;\uacbd\uace0 4&#8217;\uc640 \uc815\ud655\ud788 \uc77c\uce58\ud558\uba70, \uc0ac\uc774\ud2b8 \uad6c\uc870 \ub370\uc774\ud130\uc5d0\uc11c \uc18c\ube44\uc2ec\ub9ac \uc704\ucd95\uc774 \uad00\ucc30\ub41c\ub2e4\ub294 \uc99d\uac70\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ub458\uc9f8, \ub85c\uadf8\uc778 \uc758\uc874\ub3c4\uc758 \uc5c5\uc885 \uac04 \ud3b8\ucc28\uac00 \uadf9\uc2ec\ud558\ub2e4\ub294 \uac83. IT\uc758 42%\uc640 Leisure\uc758 3%\ub294 \uc644\uc804\ud788 \ub2e4\ub978 \uc0ac\uc6a9\uc790 \uc5ec\uc815\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \ub85c\uadf8\uc778 \uc758\uc874\ub3c4\uac00 \ub192\uc740 \uc5c5\uc885\uc740 \ub85c\uadf8\uc778 \ube0c\ub9bf\uc9c0(\ub85c\uadf8\uc778 \uc804\ud6c4 \ud589\ub3d9 \uc5f0\uacb0)\uac00 \ubd84\uc11d \uc815\ud655\ub3c4\uc5d0 \uc9c1\uc811\uc801\uc73c\ub85c \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#999999\"><em>10\ub300 \uc5c5\uc885\uc758 DNA\ub97c \uc218\ud3c9 \ube44\uad50\ud558\uba74, \uc138 \uac00\uc9c0 \uad6c\uc870\uc801 \ud328\ud134\uc774 \ub5a0\uc624\ub985\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<p class=\"has-nv-site-bg-color has-text-color\">&#8211;<\/p>\n\n\n\n<p>SECTION 03<\/p>\n\n\n\n<h2>\ud575\uc2ec \ubc1c\uacac 3\uac00\uc9c0<\/h2>\n\n\n\n<p>10\ub300 \uc5c5\uc885\uc758 MPTI\ub97c \ube44\uad50 \ubd84\uc11d\ud55c \uacb0\uacfc, \uc138 \uac00\uc9c0 \uad6c\uc870\uc801 \ud328\ud134\uc774 \ud655\uc778\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ubc1c\uacac\ub4e4\uc740 \uac1c\ubcc4\uc801\uc73c\ub85c\ub3c4 \uc758\ubbf8\uac00 \uc788\uc9c0\ub9cc, \uc885\ud569\ud558\uba74 2025\ub144 \uc0c1\ubc18\uae30 \ud55c\uad6d \ub514\uc9c0\ud138 \uc2dc\uc7a5\uc758 \uad6c\uc870\uc801 \ud2b9\uc131\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-99.png\" alt=\"\" class=\"wp-image-7431\" width=\"918\" height=\"238\"\/><\/figure><\/div>\n\n\n\n<p>\uc774 \uad6c\uc870\ub294 SaaS \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc758 \ud544\uc5f0\uc801 \uacb0\uacfc\uc785\ub2c8\ub2e4. \uad6c\ub3c5 \uae30\ubc18 \uc11c\ube44\uc2a4\uc5d0\uc11c \uc0ac\uc6a9\uc790\ub294 \ub9e4\uc77c \ub85c\uadf8\uc778\ud558\uc5ec \uc11c\ube44\uc2a4\ub97c \uc774\uc6a9\ud558\ubbc0\ub85c, \ud2b8\ub798\ud53d\uc758 \uac70\uc758 \uc808\ubc18\uc774 &#8216;\uc9c4\uc785&#8217; \ud589\uc704\uc5d0 \uc9d1\uc911\ub429\ub2c8\ub2e4. \ub9cc\uc57d IT \uc5c5\uc885\uc758 \uc0ac\uc774\ud2b8\uc5d0\uc11c \ub85c\uadf8\uc778 \ube44\uc911\uc774 \uc5c5\uc885 \ud3c9\uade0\ubcf4\ub2e4 \ud604\uc800\ud788 \ub0ae\ub2e4\uba74, \uc7ac\ubc29\ubb38\uc728\uc774 \ub0ae\uac70\ub098 \ube44\ub85c\uadf8\uc778 \ucf58\ud150\uce20\uac00 \uacfc\ub3c4\ud560 \uac00\ub2a5\uc131\uc744 \uac80\ud1a0\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-100.png\" alt=\"\" class=\"wp-image-7432\" width=\"905\" height=\"228\"\/><\/figure><\/div>\n\n\n\n<p>\uc0c1\uc138\ud398\uc774\uc9c0 50%\uc758 \uc758\ubbf8\ub294 \uc774\ub807\uc2b5\ub2c8\ub2e4 \u2014 \ubc29\ubb38\uc790 2\uba85 \uc911 1\uba85\uc740 \uc0c1\ud488\uc744 &#8216;\ubcf4\uace0 \uc788\uc9c0\ub9cc&#8217;, \uad6c\ub9e4 \ub2e8\uacc4\uae4c\uc9c0 \ub3c4\ub2ec\ud558\ub294 \ube44\uc728\uc740 \uadf9\ud788 \ub0ae\uc2b5\ub2c8\ub2e4. \uc774 \uc5c5\uc885\uc5d0\uc11c \uc804\ud658\uc728\uc744 \ub192\uc774\ub824\uba74 \uc0c1\uc138\ud398\uc774\uc9c0 \uc790\uccb4\uac00 \uad6c\ub9e4 \uc124\ub4dd\uc758 \uc5ed\ud560\uc744 \ud574\uc57c \ud558\uba70, \ubcc4\ub3c4\uc758 \uad6c\ub9e4 \ud398\uc774\uc9c0\ub85c \uc774\ub3d9\uc2dc\ud0a4\ub294 \uac83\ubcf4\ub2e4 \uc0c1\uc138\ud398\uc774\uc9c0 \ub0b4 CTA\uac00 \ub354 \ud6a8\uacfc\uc801\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-101.png\" alt=\"\" class=\"wp-image-7433\" width=\"895\" height=\"234\"\/><\/figure><\/div>\n\n\n\n<p>\uc774 \ub370\uc774\ud130\ub294 \uc124\ubb38\uc870\uc0ac\uac00 \uc544\ub2cc \uc2e4\uc81c \ud589\ub3d9 \uae30\ub85d\uc774\ub77c\ub294 \uc810\uc5d0\uc11c \uc8fc\ubaa9\ud574\uc57c \ud569\ub2c8\ub2e4. \uc18c\ube44\uc790\uc2ec\ub9ac\uc9c0\uc218(CSI)\uac00 \ud558\ub77d\ud588\ub2e4\ub294 \ud1b5\uacc4\uccad \ubc1c\ud45c\uc640 \uac19\uc740 \ubc29\ud5a5\uc774\uc9c0\ub9cc, MPTI \ub370\uc774\ud130\ub294 &#8216;\uc5bc\ub9c8\ub098 \ub354 \uad6c\uccb4\uc801\uc73c\ub85c&#8217; \uc9c0\uac11 \uac00\uae4c\uc774 \uc811\uadfc\ud558\ub294 \ud589\ub3d9\uc774 \uc904\uc5c8\ub294\uc9c0\ub97c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uc774 \uc9c0\ud45c\uac00 \ubc18\ub4f1\ud558\ub294 \uc2dc\uc810\uc774 \uc2dc\uc7a5 \ud68c\ubcf5\uc758 \uac00\uc7a5 \ube60\ub978 \uc120\ud589 \uc2e0\ud638\uac00 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#999999\"><em>\ub370\uc774\ud130\ub97c \uc544\ub294 \uac83\uacfc \ud65c\uc6a9\ud558\ub294 \uac83\uc740 \ub2e4\ub985\ub2c8\ub2e4. \uc774 \ubca4\uce58\ub9c8\ud06c\ub97c \uc790\uc0ac \uc0ac\uc774\ud2b8\uc5d0 \uc801\uc6a9\ud558\ub294 \uc2e4\ubb34\uc801 \ubc29\ubc95\ub860\uc785\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<p class=\"has-nv-site-bg-color has-text-color\">&#8211;<\/p>\n\n\n\n<p>SECTION 04<\/p>\n\n\n\n<h2>\ud65c\uc6a9 \uac00\uc774\ub4dc: \uc790\uc0ac DNA \uc9c4\ub2e8\ubc95<\/h2>\n\n\n\n<p>\uc774 \ubca4\uce58\ub9c8\ud06c \ub370\uc774\ud130\uc758 \uac00\uce58\ub294 &#8216;\uc54c\uace0 \uc788\ub294 \uac83&#8217;\uc774 \uc544\ub2c8\ub77c &#8216;\ube44\uad50\ud558\ub294 \uac83&#8217;\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uc544\ub798 3\ub2e8\uacc4\ub97c \ub530\ub77c \uc790\uc0ac \uc0ac\uc774\ud2b8\uc758 \uad6c\uc870\uc801 \uc704\uce58\ub97c \uc9c4\ub2e8\ud558\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-102.png\" alt=\"\" class=\"wp-image-7434\" width=\"979\" height=\"246\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-103.png\" alt=\"\" class=\"wp-image-7435\" width=\"879\" height=\"222\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-104.png\" alt=\"\" class=\"wp-image-7436\" width=\"891\" height=\"374\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-nv-site-bg-color has-text-color\">&#8211;<\/p>\n\n\n\n<p id=\"block-53f7724c-4940-45f0-ac3a-403dd0a1b1d9\"><br>NEXT STEP<\/p>\n\n\n\n<h2 id=\"block-b829516d-d033-4d4c-88de-0a339079a18a\">\ubb3c\uc5b4\ubcf4\uc138\uc694. \ub2f9\uc2e0\uc758 \ub370\uc774\ud130\ub85c \ub2f5\ud569\ub2c8\ub2e4.<\/h2>\n\n\n\n<p id=\"block-1d0f4d12-d34e-45c7-9ce6-00612818e9cf\">\uc8fc\uc5b4\uc9c4 \uc815\ubcf4\ub85c \ub2f5\ubcc0\ud558\ub294 AI\ub294 \ub9ce\uc2b5\ub2c8\ub2e4.<br>\ubdf0\uc800\ube14 AI\ub294 \ub2f9\uc2e0\uc758 \ub370\uc774\ud130\ub97c \uc9c1\uc811 \uad6c\ucd95\ud558\uace0, \ud589\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div id=\"block-b923b1d0-5ce7-4d65-a64f-87bcb1f19669\" class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-64.png\" alt=\"\uc774\ubbf8\uc9c0\uc5d0 \ub300\uccb4\ud14d\uc2a4\ud2b8 \uc18d\uc131\uc774 \uc5c6\uc2b5\ub2c8\ub2e4; \ud30c\uc77c\uba85\uc740 image-64.png \uc785\ub2c8\ub2e4.\"\/><\/figure><\/div>\n\n\n\n<div id=\"block-7d098d0c-2da4-4775-894b-e88bf0345fb0\" class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.beusable.net\/ko\/?utm_source=beusableblog&amp;utm_medium=report_cta&amp;utm_campaign=cxdata_report_series&amp;utm_content=BENCHMARK\"><img src=\"https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/image-34.png\" alt=\"\uc774\ubbf8\uc9c0\uc5d0 \ub300\uccb4\ud14d\uc2a4\ud2b8 \uc18d\uc131\uc774 \uc5c6\uc2b5\ub2c8\ub2e4; \ud30c\uc77c\uba85\uc740 image-34.png \uc785\ub2c8\ub2e4.\"\/><\/a><\/figure><\/div>\n\n\n\n<p id=\"block-668c75b9-7237-4bbd-9db1-23e6e7fe0a85\">&#8211;<\/p>\n\n\n\n<p id=\"block-2aa02b45-1d9a-442c-913a-78fe611cb25f\">Beusable CX DataPowered by Beusable \u00b7 3,960\uac1c \uae30\uc5c5 \ub370\uc774\ud130 \uae30\ubc18<br>\u00a9 2026 4GRIT. All rights reserved.<br>www.beusable.net<\/p>\n<style>.pf-button.pf-button-excerpt { display: none; }<\/style>","protected":false},"excerpt":{"rendered":"<p>A-SERIES \u00b7 BENCHMARK REPORTMPTI(Multi-Page Type Index) \ubd84\uc11d\uc73c\ub85c \ubc1d\ud788\ub294 10\ub300 \uc5c5\uc885\uc758 \uc0ac\uc774\ud2b8 \uad6c\uc870 \uc720\uc804\uc790.IT \uc11c\ube44\uc2a4\uc758 42%\ub294 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\ub2e4. \ub2f9\uc2e0 \uc5c5\uc885\uc740? \uc0ac\ub78c\uc5d0\uac8c \uc720\uc804\uc790\uac00 \uc788\ub4ef, \uc6f9\uc0ac\uc774\ud2b8\uc5d0\ub3c4 \uad6c\uc870\uc801 \uc720\uc804\uc790\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ud2b8\ub798\ud53d\uc758 \uc808\ubc18\uc774 \uc0c1\ud488 \uc0c1\uc138\ud398\uc774\uc9c0\uc5d0 \uc9d1\uc911\ub418\uace0, \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ubc29\ubb38\uc790\uc758 40%\uac00 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774 \uad6c\uc870\ub294 \uc6b0\uc5f0\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc5c5\uc885\uc758 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc774 \uc0ac\uc774\ud2b8 \uad6c\uc870\uc5d0 \uac01\uc778\ub41c \uacb0\uacfc\uc785\ub2c8\ub2e4. \ubb38\uc81c\ub294 \ub300\ubd80\ubd84\uc758 \uae30\uc5c5\uc774 \uc790\uc0ac&hellip;&nbsp;<a href=\"https:\/\/www.beusable.net\/blog\/?p=7426\" class=\"\" rel=\"bookmark\">\ub354 \ubcf4\uae30 &raquo;<span class=\"screen-reader-text\">[CX Data Trend] \ub2f9\uc2e0 \uc0ac\uc774\ud2b8\uc758 DNA\uac00 \uc5c5\uc885 \ud3c9\uade0\uacfc \ub2e4\ub978 \uc774\uc720<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":7447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"qubely_global_settings":"","qubely_interactions":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":""},"categories":[1],"tags":[193,376,374,380,275,13,7,342,343,8,172],"qubely_featured_image_url":{"full":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"landscape":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"portraits":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",494,320,false],"thumbnail":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",150,97,false],"medium":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",300,194,false],"medium_large":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",768,497,false],"large":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"1536x1536":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"2048x2048":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"qubely_landscape":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false],"qubely_portrait":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",494,320,false],"qubely_thumbnail":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",140,91,false],"neve-blog":["https:\/\/www.beusable.net\/blog\/wp-content\/uploads\/2026\/03\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2026-03-18-\u110b\u1169\u110c\u1165\u11ab-11.22.17.png",814,527,false]},"qubely_author":{"display_name":"Beusable","author_link":"https:\/\/www.beusable.net\/blog\/?author=1"},"qubely_comment":0,"qubely_category":"<a href=\"https:\/\/www.beusable.net\/blog\/?cat=1\" rel=\"category\">\ubbf8\ubd84\ub958<\/a>","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[CX Data Trend] \ub2f9\uc2e0 \uc0ac\uc774\ud2b8\uc758 DNA\uac00 \uc5c5\uc885 \ud3c9\uade0\uacfc \ub2e4\ub978 \uc774\uc720 | \ubdf0\uc800\ube14<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beusable.net\/blog\/?p=7426\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[CX Data Trend] \ub2f9\uc2e0 \uc0ac\uc774\ud2b8\uc758 DNA\uac00 \uc5c5\uc885 \ud3c9\uade0\uacfc \ub2e4\ub978 \uc774\uc720 | \ubdf0\uc800\ube14\" \/>\n<meta property=\"og:description\" content=\"A-SERIES \u00b7 BENCHMARK REPORTMPTI(Multi-Page Type Index) \ubd84\uc11d\uc73c\ub85c \ubc1d\ud788\ub294 10\ub300 \uc5c5\uc885\uc758 \uc0ac\uc774\ud2b8 \uad6c\uc870 \uc720\uc804\uc790.IT \uc11c\ube44\uc2a4\uc758 42%\ub294 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\ub2e4. \ub2f9\uc2e0 \uc5c5\uc885\uc740? \uc0ac\ub78c\uc5d0\uac8c \uc720\uc804\uc790\uac00 \uc788\ub4ef, \uc6f9\uc0ac\uc774\ud2b8\uc5d0\ub3c4 \uad6c\uc870\uc801 \uc720\uc804\uc790\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ud2b8\ub798\ud53d\uc758 \uc808\ubc18\uc774 \uc0c1\ud488 \uc0c1\uc138\ud398\uc774\uc9c0\uc5d0 \uc9d1\uc911\ub418\uace0, \uc5b4\ub5a4 \uc0ac\uc774\ud2b8\ub294 \ubc29\ubb38\uc790\uc758 40%\uac00 \ub85c\uadf8\uc778 \ud398\uc774\uc9c0\uc5d0\uc11c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774 \uad6c\uc870\ub294 \uc6b0\uc5f0\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc5c5\uc885\uc758 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc774 \uc0ac\uc774\ud2b8 \uad6c\uc870\uc5d0 \uac01\uc778\ub41c \uacb0\uacfc\uc785\ub2c8\ub2e4. \ubb38\uc81c\ub294 \ub300\ubd80\ubd84\uc758 \uae30\uc5c5\uc774 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