Combining Surveys with Big Data

Are you conducting surveys and analysis separately?
We show you everything in one place—from surveys to journey analysis
based on survey responses.

What does a non-satisfied user's customer journey look like?

After collecting user voices, we visualize the journeys based on specific responses.
Optimize user experience by analyzing customer journeys based on feedback.

Compare the journeys of customers
with high satisfaction to those with low satisfaction.

Based on the needs and characteristics of customers from their responses,
you can make improvements such as adjusting the direction of your service or enhancing specific content.

Customers with high satisfaction

Customers with low satisfaction

Survey targeting

Catch the ideal survey timing based on customer behavior.

Why did some users drop-off after staying on the checkout page for over a minute? Now through surveys, you can ask the customer if something was wrong.

No need to manually record the responses. Look at the user voices in a glance.

We compile the collected responses and show summaries of key metrics to assist your analysis.

Combining Surveys with Big Data

Are you conducting surveys and analysis separately? We show you everything in one place—from surveys to journey analysis based on survey responses.

Are you conducting surveys and analysis separately?
We show you everything in one place—from surveys to journey analysis
based on survey responses.